VALUREMI · CUSTOMER CARE
Privacy Policy
How information is used when you browse, order or contact us.
Information used to provide the service
When you place an order or contact us, we may receive your name, email, telephone number, delivery and billing addresses, ordered items, transaction status, support messages and information you choose to provide. The website and its service providers may also process device, browser, cookie and usage information needed to operate and protect the store.
Why information is used
Information is used to process payments and orders, arrange delivery and import clearance, prevent fraud, answer questions, handle replacements and refunds, and meet applicable record-keeping requirements. Marketing communications, where used, are subject to your choices and applicable requirements.
Service providers and international processing
Information necessary for these purposes may be shared with our store-hosting, payment, fraud prevention, delivery, customs, communication and customer-service providers. Orders ship from China, and information may be processed in China and other countries where relevant service providers operate.
If you choose to contact us through WhatsApp or order through Alibaba.com, those services also handle information under their own privacy terms. Review their notices before using them.
Payment information
Use the payment checkout to submit card details. Payment handling is subject to the relevant payment provider's terms and security procedures. Do not send card numbers, security codes, passwords or one-time bank codes to our support team.
Cookies and your choices
Cookies and similar technologies can support the shopping cart, checkout, preferences and website security. Where measurement or advertising services are enabled, they may also use cookies under their applicable settings and notices. You can control cookies through your browser; disabling essential cookies may affect shopping and checkout features.
Retention and privacy requests
Information is retained as needed to fulfil orders, resolve support and payment issues, and meet legal or record-keeping requirements. You can contact us to request access, correction or deletion of your information, or to ask about the processing of your data. Available rights and required retention depend on the laws that apply. We may need to verify your identity before acting on a request.
To stop marketing emails, use the unsubscribe option where provided or contact us. For privacy questions, email peytoto0509@gmail.com.
Here to help, 24/7
WhatsApp customer service is online 24 hours a day, seven days a week.
Chat on WhatsApp peytoto0509@gmail.com
WhatsApp: +86 18988784154
Last updated: November 1, 2026